Rules of cooperation

  1. Conditions to take and accomplish of the order:
    • receiving an order in a written form that contains details concerning the product, its type, stocks/circulation figure/printing/quantity, size, type of packaging, type of paper, number of colours, and other details,
    • Signing the order on our order form ZAMÓWIENIE – UMOWA SPRZEDAŻY by authorised person that represents a company that placies an order.
    • providing ready designs or materials for the project (They can be submitted electronically, via e-mail), with required colour scheme,
    • Companies that place an order for the first time, please send a photocopy of the company's registration documents
  2. Materials delivered in order to realise the design ( information carriers, slides, cromalins, photographs) will be returned after their use.
  3. All liability resulting from copyrights and neighbouring rights, license agreements or trademarks rest with the purchaser.
  4. Preparing designing creation based on delivered materials is free of charge.
  5. Deadline for execution of the order and submitting it to the purchaser is defined by the moment of receiving the complete set of materials and approving the final project by the orderer. Due date is on average of 14 days.
  6. Due to technological matters, executed and invoiced quantity may vary from ordered quantity.
  7. All prices are in EUR per one item.
  8. Terms of payments: Counterparties from abroad for orders, a prepayment of 100% of the order value must be made on the basis of a proforma invoice issued by MACGRAF DESIGN.
  9. If the payment is not settled by the purchaser within due time, specified in the final invoice, the purchaser agrees to be chargde with the statutory interest for the delay, starting from the day when the payment deadline expires and the case will be brought to court.
  10. The purchaser is obliged to confirm collection of goods in terms of quantity and quality.
  11. Any cases of incopleteness should be reported immediately by the orderer. In case of any shortages in the delivery made by transportation company, it will be necessary to prepare a complaint protocol together with the carrier or the carrier representative. Signing of the consignment note is also a confirmation of the lack of quantitative shortcomings in the goods.
  12. Complaints will be considered under the condition of defining the subject of the complaint in writing within 7 days after delivery.
  13. Submitting a complaint does not release the purchaser from the obligation to pay the price within the required time.
  14. The liability of MD due to improperly used product, causing damage and lost profits is limited only to the price agreed by the parties.
  15. The purchaser agrees to use the provided materials for the advertising purposes of MD. The purchaser must notify in writing together with the order the prohibition of using the realization in the MD portfolio